At Nirvana by Autumn, I do things a little differently because it's a home-based studio. My goal is to provide you with a relaxing experience where you are able to focus on your skin’s health and wellness, as well as your personal self-care. With your understanding of and cooperation with Nirvana's Policies and Procedures, I will be able to maintain this empowering environment and continue to provide you and every client with exceptional service.
Please kindly note that Nirvana by Autumn operates on a strict 24-hour cancellation policy. All cancellations require a 24-hour notice. Any no-shows, appointments that must be rescheduled due to improper pre-treatment preparation, or those canceled with less than 24 hours notice will be charged 50% of the cost of the treatment. (acne treatments are a $50 charge).
Please arrive ONLY 5 minutes prior to your scheduled appointment time. If you are running late please inform me. Please know that if you arrive more than 10 minutes past your appointment start time, you will be asked to reschedule your appointment and charged the late cancellation/ no show fee. If I am running behind on an appointment I will be sure to inform you.
Thank you for understanding!
I ask that you remain in your car and text me when you arrive so that I can give you the o.k. to come back to the studio. I'll have you do this for every time you visit.
Maintaining Spa Environment:
For your safety, children are not permitted in the treatment room, unless they are receiving a service. I have sharp objects and a lot of valuable equipment that can only be handled by spa professionals.
In order to maintain a sanitary environment, no food, beverages, or pets, except for registered service animals, are permitted in the spa facility.
Guests may not accompany clients in the treatment room but are welcome to enjoy a relaxing atmosphere in the lobby.
No client photography/videography is allowed during treatments, except when approved by me.
Contact + Scheduling:
I'm so happy you're planning on booking a service! Nirvana by Autumn books by appointment only. At Nirvana by Autumn, I only provide online booking for security and safety measures. To view available appointments or book your next service, feel free to visit the booking app.
If you have any questions about services provided at Nirvana by Autumn please text (815) 290-0068
Please Note: Nirvana by Autumn responds to emails and messages during business hours. The studio is completely closed on Saturday - Monday. If you need products or need to change an appointment, please email me and I will and I will respond to you on Tuesday.